@article{Ferland:2208,
      author        = "Ferland, G. J. and  Henney, W. J. and  O'Dell, C. R. and 
                       Porter, R. L. and  van Hoof, P. A. M. and  Williams, R. J.
                       R.",
      title         = "{Pumping up the [N I] Nebular Lines}",
      year          = "2012",
}